dc44 Terms and Conditions

1.1 Key Definitions

• Platform: The dc44 website and all services operating under it.
• Account: A registered user profile used to access the benefits of the platform.
• Bonus: Any additional credit, free spins, or rewards granted by dc44.
• Wagering Requirement: The condition requiring a specified amount to be wagered before bonus funds can be withdrawn.
• Transaction: A deposit, withdrawal, or any financial activity.
• Gaming Activity: All games, sports betting, and casino services available on dc44.

1.2 Scope of Applicability

These terms and conditions apply to all services of dc44, including slot games, live casino, sports betting (including cricket and football), fishing games, and other entertainment activities.

2.1 Eligibility Requirements

• To open an account on dc44, you must be at least 21 years of age.
• You must be a person of legal capacity and be legally able to enter into this type of agreement.
• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• Accurate and complete information must be provided at the time of account registration.

2.2 Verification Process

dc44 may request documents for identity verification at any time. If the required documents are not submitted on time, the account may be suspended. Personal information is stored in accordance with our privacy policy.

2.3 Account Security

Keep your username and password completely confidential. You are solely responsible for all activity on your account. If you suspect any unauthorized access to your account, notify our support team immediately.

3.1 Deposit Policy

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Once a deposit is processed, it is credited to the account immediately.
• Use only payment accounts registered in your own name.

3.2 Withdrawal Policy

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally completed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• If there is an active bonus, the required wagering requirement must be met before withdrawal.
• If identity verification has not been completed, the withdrawal process may be delayed.

3.3 Transaction Security

dc44 uses SSL encryption technology for all financial transactions. We reserve the right to suspend transactions if suspicious activity is detected.

4.1 Welcome Bonus

• dc44 offers new players a 200% bonus on their first deposit, up to a maximum of ৳5,000.
• A minimum deposit of ৳300 is required to receive this bonus.
• To withdraw bonus funds, a 15x wagering requirement must be met.
• Each player is eligible to receive the welcome bonus only once.

4.2 General Bonus Terms

• Bonuses may only be used on designated games, which will be specified in the bonus offer details.
• Bonus balance cannot be transferred directly to another player.
• If an attempt is made to claim bonuses using multiple accounts, all accounts will be cancelled.
• dc44 reserves the right to modify, suspend, or cancel any bonus offer.
• In any dispute relating to bonuses, the decision of dc44 will be considered final.

4.3 VIP Program

dc44's VIP program has three tiers:

• Bronze: Weekly cashback up to 0.5%.
• Silver: Weekly cashback up to 1.0%.
• Gold: Weekly cashback up to 1.5%.

Advancement to a higher tier is determined based on playing history and platform usage. dc44 reserves the right to modify the terms of VIP benefits.

5.1 Gaming Code of Conduct

• All games on dc44 are conducted in a fair and transparent manner.
• The use of any software bots, scripts, or automated methods is strictly prohibited.
• Attempting to influence game outcomes through collusion with other players is not permitted.
• Exploiting any error or vulnerability in the platform is prohibited — any winnings gained through such an advantage will be voided.

5.2 Game Results and Disputes

Server logs and system records will be treated as the final reference in all gaming disputes. If a game is interrupted due to a technical error, dc44 reserves the right to cancel that round and refund the wagered amount.

6.1 Prohibited Activities

If any of the following activities are detected, the account may be immediately suspended or closed:

• Registering with false or misleading information.
• Operating an account on behalf of a minor.
• Operating multiple accounts from a single device or household.
• Conducting money laundering or suspicious financial activity.
• Attempting to hack or gain unauthorized access to dc44's systems.
• Harassing or causing harm to other users of the platform.

6.2 Account Closure and Fund Return

If an account is closed due to a rule violation, bonus funds may be forfeited. However, the original deposit amount (provided there is no fraud) will be returned. Decisions by dc44 may be appealed to the support team.

7.1 Responsible Gaming Commitment

dc44 places the highest importance on responsible gaming. We believe that gaming is an entertainment activity and should never be seen as a source of income. Avoid playing while under financial stress or mental pressure.

• Set your own limits — deposit limits, session time, and loss limits.
• Never place more bets to try to recover money you have lost.
• Use the self-exclusion feature if needed.

7.2 Minor Protection

dc44 is firmly committed to protecting minors from gaming. Opening an account or playing games by anyone under 21 is strictly prohibited. Use internet control software in family environments. For more details, visit our responsible gaming page.

8.1 Personal Data Collection

dc44 collects personal information required for registration, verification, and payment processing. This information is not sold to third parties. Details on how data is collected, used, and stored can be found in our privacy policy.

8.2 Cookie Usage

dc44 uses cookies to improve the user experience. Cookies can be managed through browser settings, although doing so may limit some services.

9.1 Liability Limitations

dc44 is not liable for the following:

• Loss in games or transactions caused by internet connection disruptions.
• Loss resulting from the player's own mistakes or negligence.
• Unexpected technical errors beyond our control.
• Delays caused by the actions of third-party payment providers.

9.2 Dispute Resolution Process

For any dispute, first contact our 24/7 live chat support. If the matter is not resolved via live chat, send a detailed description to [email protected]. Our team will review your complaint as promptly as possible and provide a fair resolution.

10.1 Right to Modify Terms

dc44 reserves the right to modify these terms and conditions at any time without notice. Continued use of the platform after updated terms are published will be considered acceptance of the new terms and conditions. The latest terms and conditions will always be available on this page.

10.2 Severability

If any part of these terms and conditions is found to be legally unenforceable, only that part will be considered void — the remaining terms and conditions will remain fully in effect.

10.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between dc44 and the user. Any prior oral or written understandings are superseded by this document.